Shift Lead: Store Operations & Customer Service

MARKS&SPENCER in Oxford is seeking a Shift Lead to oversee the fill operation, ensuring the sales floor is ready to trade. The role involves coordinating team efforts, coaching colleagues, and maintaining a clean and safe store.

The ideal candidate will have strong customer service skills, lead a team effectively, and support Colleague Managers to drive high performance. This position offers a dynamic work environment with a focus on teamwork and operational excellence.

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