Company: Capita
Location:
Job Description:
Capita is looking for a proactive Knowledge Analyst who will be responsible for creating and maintaining knowledge content crucial for AI-enabled operations. The position supports both human advisors and AI agents across the company’s Contact Centre.
The ideal candidate must have experience in knowledge management and content design, with strong collaboration and writing skills. This role offers a full-time home-based position within a significant AI transformation program.
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Posted: June 15th, 2026