ICT Digital Delivery Manager
Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset
Salary: Grade 11 – Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum
Vacancy Type: Permanent
Shape critical infrastructure supporting frontline policing
The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.
We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.
This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.
What you’ll be responsible for
- Hosting & Cloud Platforms
- Data centres, hybrid cloud environments, storage, backup, and resilience
- Networks & Connectivity
- LAN/WAN, remote access, telephony, and mission‑critical connectivity
- Communications
- Airwave services and transition to the Emergency Services Network (ESN)
- Cyber & Technical Security
- Infrastructure security, vulnerability management, and remediation
Key responsibilities
- Own infrastructure service performance, availability, and continuous improvement
- Lead supplier and partner relationships, including strategic partners such as BT
- Manage contracts, SLAs, and commercial performance
- Drive modernisation of infrastructure across hybrid and cloud environments
- Collaborate with Digital, Innovation, and operational stakeholders
What we’re looking for
You are a proven infrastructure leader who combines technical depth with strategic leadership.
Qualifications and experience
- Extensive experience managing enterprise‑scale IT infrastructure environments
- Strong knowledge of cloud, networks, hosting, and security domains
- Experience managing suppliers, contracts, and outsourced services
- A track record of delivering resilient, high‑availability services
- Excellent stakeholder engagement and influencing skills
- The ability to lead teams through change and transformation
Benefits of the role
- Make a direct impact on public safety and frontline policing
- Lead complex, large-scale infrastructure supporting critical services
- Work in a collaborative, multi‑force environment
- Be part of a team driving digital and infrastructure transformation
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