Senior Solutions Architect – Observability & Customer Success

Grafana Labs is seeking a Senior Solutions Architect to join its Customer Experience team. This role entails guiding customers during onboarding, implementation, and expansion using Grafana’s capabilities. The ideal candidate should have over 5 years of experience on deployment teams and a strong background in observability.

Responsibilities include engaging with customers to understand their needs, facilitating functional workshops, and providing tailored consulting. The position supports remote work, offering a flexible environment to achieve successful customer outcomes.

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