Senior Dynamics 365 CRM Architect | Omnichannel & WhatsApp

Falcon Smart IT (FalconSmartIT) in Bradford is seeking a skilled Dynamics 365 CRM Architect to lead the architecture and design of customer engagement solutions. The successful candidate will have extensive experience in implementing Dynamics 365 Customer Service and Omnichannel integration.

This hybrid role requires collaboration with stakeholders and delivery teams to enhance customer experience while maintaining operational efficiency.

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