Senior Service Desk Engineer: VIP Issue Resolver & Mentor

Zenzero Solutions is looking for a Senior Service Desk Engineer in Chichester. This role is vital for providing excellent service desk support to clients, including managing VIP tickets and mentoring team members.

The ideal candidate will have experience in Managed Services, technical proficiency in Microsoft 365 and Azure, and hold relevant qualifications like CCNA and CompTIA Security+. Responsibilities include ensuring adherence to SLAs, coaching team members, and tracking ticket progress.

#J-18808-Ljbffr…