French or German speaking Travel Operations Executive

French or German speaking Travel Operations Executive

Location: North London – hybrid working options

Salary: Up to £35,000 depending on experience plus benefits

Ref: 5523FG

Company Profile: A well-established international Tour Operator and Destination Management Company

Responsibilities

Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland

The Role

• Organise group trips according to clients’ needs and submit relevant quotations
• Reserve all suitable services at competitive rates
• Handle inbound communications and respond accordingly
• Respond and deal to all queries in a timely and efficient manner
• Work with internal departments to ensure the business is run efficiently
• Gain continuous knowledge of holiday group requirements and offers
• Negotiate supplier rates and always buy at the best possible price
• Attend familiarisation trips, trade fairs and meetings as directed

Candidate’s Profile

• Excellent command of English
• Full fluency in either French or German
• Experience working with tour operators or similar service provider is essential
• Good knowledge of UK as a destination and its tourism products
• Positive, problem solver, confident and dynamic personality
• Good team player / Excellent communication skills
• Excellent attention to detail / IT literate

Up to £35,000 depending on relevant experience plus benefits

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