Claims Executive – 29237

Company: The Emerald Group
Apply for the Claims Executive – 29237
Location: Birmingham
Job Description:

You’ll be responsible for delivering a high level of service while managing claims processes, maintaining strong relationships with stakeholders, and supporting the wider team with technical and administrative tasks.

  • Location: Birmingham
  • Category: Claims
  • Type: Permanent

Key Duties (Including but not limited to):

  • Liaising with clients, insurers, and third parties to manage and resolve claims efficiently
  • Preparing and presenting claims documentation to underwriters and responding to queries
  • Maintaining accurate and up-to-date records on internal systems
  • Supporting the negotiation of claims settlements to achieve the best outcomes for clients
  • Educated to A-Level standard (grades A–C or equivalent)
  • Progression toward professional qualifications is desirable but not essential
  • Ideally has some experience in a claims role, particularly within an international broker (though not essential)
  • Understands the general principles of insurance and the claims-handling process
  • Familiar with London market operations (Lloyd’s and company markets)

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Posted: June 15th, 2026