Dental Receptionist
Department: Practice Recruitment
Employment Type: Permanent
Location: Solihull
Compensation: £13.00 / hour
Description
Dental Receptionist Position – Ascent Dental Solihull
Full-Time | Training & Development Supported
Ascent Dental are opening applications for a full-time Dental Receptionist to join our forward-moving, patient-centred team in Solihull. This is an opportunity to become the welcoming face and organisational heartbeat of a modern dental practice where people, professionalism, and progression genuinely matter.
At Ascent, reception is not an afterthought — it’s central to everything we do. You’ll be a key part of the patient journey, trusted with responsibility, supported to grow, and valued for the impact you make every single day.
We invest in developing our front-of-house team, supporting training in areas such as:
- Dental systems and software
- Patient communication and care pathways
- Treatment coordination and finance processes
- Practice operations and compliance
Hours: 42 hour p/w position, between the hours of 8.30AM-6.30PM, with one Saturday per month
Key Responsibilities
- You’ll be the first point of contact for our patients, creating a warm, organised, and professional experience from the moment they walk through the door or pick up the phone
- Welcoming and checking in our patients
- Managing appointment bookings and recalls
- Handling patient enquiries with confidence and empathy
- Supporting the clinical team with smooth day-to-day practice operations
- Maintaining accurate records and ensuring a high standard of organisation
What You’ll Bring:
- A positive, friendly attitude that puts patients at ease
- Clear, confident communication — in person and on the phone
- Strong organisational skills and attention to detail
- A calm, professional approach in a busy environment
- Previous dental or healthcare reception experience is desirable, but not essential — the right attitude matters most
Why Join Us?
- Ascent Incentives Package: We offer a range of paid leave benefits, incentive schemes, and development support designed to recognise important life events, reward contribution, and support long‑term career progression
- Competitive Pay & Benefits: Competitive hourly rate from £13 per hour (dependent on experience); Structured training and development; Clear progression pathways; Supportive management and team culture
- Career Progression: As a fast-growing group across the Midlands, we offer genuine opportunities to develop, take on additional responsibility, and progress within the business
- We Invest In You: Training and development are actively supported, helping you grow your skills and confidence as part of our long-term team
- Supportive, Fun Environment: A friendly, uplifting workplace where people enjoy coming to work and support each other
- Patient-First Care: Be part of a practice that prioritises high-quality care and meaningful patient relationships
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