Family/Care Paralegal

A leading national law firm is seeking an experienced Care or Family Paralegal to join its expanding Child Care team based in Leicester, Leicestershire on a hybrid working basis.

The firm is people-focused and offers a supportive, progressive environment with strong emphasis on development, flexibility, and client service. The role sits within a busy public law team handling a wide range of legally aided care matters.

Role Responsibilities

• Acting as a first point of contact for clients and new enquiries
• Supporting case allocation and ongoing client communication
• Managing diaries, appointments, and court listings
• Supporting solicitors with client instructions and follow-ups
• File opening, conflict checks, and general case administration
• Liaising with counsel, experts, and third parties
• Preparing court documents, bundles, and supporting trial preparation
• Drafting letters, notes, applications, and routine legal documentation
• Assisting with Legal Aid Agency (LAA) processes, including CCMS submissions, extensions, prior authority, and billing support
• Attending client meetings (Legal Help work, supervised)
• Attending court with counsel and taking notes where required
• Closing files and ensuring compliance with internal processes

Person Specification

• Previous experience in a legal environment, ideally within a Child Care / Family team
• Experience with Legal Aid Agency processes (CCMS desirable)
• Paralegal or legal support experience preferred
• Strong communication and client care skills
• Excellent attention to detail
• Strong organisational and time management ability
• Ability to work under pressure and to deadlines
• Good written communication and drafting ability
• Professional, discreet, and empathetic approach
• Proficient in MS Office (Word, Excel, Outlook)
• Comfortable using case management systems
• Understanding of legal processes and office systems

Package

• 26 days annual leave + Bank Holidays
• Birthday leave after 1 year of service
• Pension scheme
• Medicash health plan
• Flexible and hybrid working
• Social events
• Career development and internal progression opportunities

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