Housing Repairs & Customer Care Advisor

Mears Group in Thurrock is seeking a Customer Service Advisor to be the first point of contact for tenants. The role involves handling incoming queries related to repairs, managing communication, and coordinating with clients and subcontractors.

The ideal candidate will demonstrate strong organizational and communication skills, have experience within a call centre environment, and possess an NVQ or GCSE in Maths & English. Benefits include 25 days annual leave, access to EAP, and various staff perks.

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