Production Support Technician

Berry Recruitment are NOW hiring for a committed and experienced Production Support Technician to work for a company in Milton Park, Abingdon.

Salary: £30,000 per annum

Location: Milton Park, Abingdon

Key Responsibilities of the Production Support Technician

• Develop and maintain a strong working knowledge of products and associated manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.
• Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.
• Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).
• Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.
• Create clear technical reports relating to product and process issues.
• Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.
• Ensure safe working practices in accordance with company health and safety policies, including ESD control.

About you

• GCSE in Maths and English (or equivalent), plus HNC or equivalent qualification in a relevant engineering discipline.
• Minimum 3 to 5 year’s experience in an electronics manufacturing, test or repair environment.
• Strong fault-finding capability to component level on electronic assemblies.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Good electro-mechanical knowledge, supported by qualification or equivalent experience.
• Understanding of production test equipment and automated test environments.
• Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem-solving techniques (e.g. root cause analysis, Ishikawa).
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.
• Ability to interpret production performance data and identify trends.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced production environment.
• Good written and verbal communication skills, able to articulate technical issues clearly to different audiences.
• Competent in Microsoft Office applications.
• You are a self-motivated, organised and driven individual who can prioritise workloads to ensure stoppages are resolved expediently, maximising possible up time.
• You can communicate effectively to different teams ensure a shared understanding of the problems.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we’d love to learn more about you!

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