Bilingual Customer Support Specialist (Welsh/English) – Belfast

HCLTech is looking for a Customer Support Agent to join their team in Belfast, Northern Ireland. This office-based role requires candidates who are passionate about outstanding customer service and possess excellent communication skills in both Welsh and English.

Responsibilities include providing support via various channels, ensuring high customer satisfaction, and achieving key performance indicators. Flexibility is essential as the role involves working 40 hours per week across rotational shifts.

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