Receptionist and Support Technician
The closing date is 26 June 2026
An exciting opportunity has arisen for an enthusiastic and dedicated Receptionist to join our team in Medical Education Unit at Broomfield Hospital.
You will have a confident manner in both face-to-face and telephonic communication with good IT skills. You will enjoy providing excellent customer care and have a passionate approach to your work.
This is a part-time role for one day per week (fixed as Monday).
This role may close early due to a high number of applications.
No VISA sponsorship available for this role.
Main duties of the job
- Act as first point of contact for visitors to the department, providing a welcoming environment, meeting and greeting all visitors and handling their enquiries professionally and helpfully.
- Provide an excellent customer care service, including dealing with visitors, telephone and written enquiries for details of meetings, promotions, examinations, activities, training and development sessions and taking action as appropriate.
- Liaise with key external organisations to ensure the smooth running of study days and other important events.
- Assist with signing-in and refreshments at events, ensuring any catering requests are distributed accordingly.
- Ensure any messages are passed to the appropriate person promptly.
- Provide assistance to support an audio-visual service to meet the needs of the users, ensuring appropriate use of equipment at all times.
- Report problems and undertake basic maintenance such as replacing microphones, batteries etc.
- Work with internal and external customers to determine their needs for audio-visual support during their event.
- Support the set-up of audio-visual equipment for training sessions and meetings.
- Configure equipment to ensure that the equipment meets the demands of the job.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well-being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job responsibilities
Are you looking for an exciting role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person Specification
Qualifications
- Educated to GCSE level or Equivalent
Knowledge & Experience
- Technical experience of computers
- Ability to use Microsoft Office confidently and competently (e.g., Excel, Word, Outlook etc.)
- Able to provide a high standard of customer service
- Previous experience and knowledge of operating video conferencing and audio-visual equipment
Communication Skills
- Ability to communicate with people face to face, via email and over the telephone to a high standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Mid and South Essex NHS Foundation Trust
£25,760 a year Per Annum (Pro Rata for Part Time)
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