Kong, based in Greater London, is seeking a Renewals Manager responsible for optimizing contract renewals and maximizing customer retention. The ideal candidate will have over 2 years of experience in Sales or Account Management, along with strong communication and analytical skills. This role is crucial to the growth of Kong, as you will directly influence recurring revenue through relationship building and customer support.
Your responsibilities include strategizing renewals, collaborating with account teams, and identifying upsell opportunities. A results-driven mindset and a commitment to customer satisfaction are essential.
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