About ONIVERSE
ONIVERSE is a renowned fashion retail company founded in Italy in 1986, with more than 5,300 stores across 56 countries. In the UK we operate under the Calzedonia, Intimissimi, and IUMAN/Intimissimi Uomo brands.
Position
Sales Assistant – full‑time, 40 hours per week, 3‑month temporary contract at our Intimissimi store on Oxford Street, London.
Responsibilities
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add‑ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers accurately, ensuring clear explanations of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations (e.g. hoovering and mopping)
- Ensure merchandise is displayed correctly according to company guidelines
- Maintain store security and report suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock‑room duties
- Perform additional duties as needed to support the smooth running of the business
Qualifications & Profile
- Passion for fashion and the fashion industry
- Excitement for Calzedonia brands, products and quality
- Experience in sales and customer service environments
- Approachable, confident and comfortable engaging with a diverse range of customers
- Adaptable, quick to learn and confident in different selling situations
- Professional appearance and consistent polished image
- Excellent communication and time‑management skills
Benefits
- Monthly bonus based on store performance
- Monthly travel scheme available after six months of employment within the company
- Staff discount on all Calzedonia UK brands and worldwide
- Generous uniform allowance per brand
- Accrued holiday allowance earned during the contract period
- Extensive training on product knowledge and customer service
- Opportunities for career progression and personal development within the company
- Referral scheme available to employees
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