Sales Support

Job Purpose Summary

Provide ongoing support to sales personnel and customers by conducting administrative tasks in relation to sales and purchase orders, including after sales support.

Key Responsibilities & Accountabilities

• Generate and process sales quotations.
• Generate and process sales and purchase orders.
• Provide general administrative support to sales personnel.
• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
• Provide customer support, representing the Company in a professional manner at all times.
• Liaise with suppliers to obtain pricing and delivery schedules.
• Expedite purchase orders and record shipping details and delivery schedules.
• Ensure all sales administration is completed to a high standard and in a timely manner.

Requirements

We’re looking for positive, motivated people who enjoy speaking with customers and want to succeed in a sales-focused environment.

You’ll ideally have:

• Previous experience in a customer service role
• Excellent communication and listening skills
• Confidence building relationships over the phone
• A proactive, self-motivated attitude
• Strong organisation and time management skills
• A professional and team-focused approach
• Preferably, candidates must hold a full UK driving licence. We will consider candidates that are in the process of learning to drive

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