Care Manager

Job DescriptionAt Home Instead, we believe care is personal. It’s about kindness, dignity, and helping people live happy and comfortably in the place they love most – their own home.We’re looking for a compassionate and motivated Care Manager to lead our Warminster office and support the continued growth of a high-quality domiciliary care service that truly makes a difference in our local community. This is an exciting opportunity for someone who shares our values, leads with heart, and wants to build a service they can be proud of.As Care Manager (with Registered Manager responsibilities), you will oversee the day-to-day operations of the service, ensuring the highest standards of care, compliance, and team leadership.This Involves:Working closely with the Franchise Owner to grow and develop the service locallyAct as the Registered Manager for regulated activitiesEnsure compliance with CQC and all relevant legislation and Home Instead standardsLead, inspire, and support the office team and Care ProfessionalsPromote a culture of person-centred, relationship-led careManage client enquiries from first contact through to assessment and onboardingComplete care planning, risk assessments, and quality assurance visitsOversee complaints, incidents, and safeguarding processesSupport recruitment, training, and staff developmentMonitor quality control systems and continually improve processesSupport payroll, budgets, and reportingRepresent Home Instead within the community and build local relationshipsManage and take participate in the on-call rotaThe Facts We value and support our team just as much as we value our clients.Salary from £35,000+ (depending on experience)Monday–Friday working hours (08:30 – 17:00)Supportive, values-led cultureCompany eventsEmployee discount schemeRefer-a-friend bonus schemeOngoing training and developmentThe opportunity to grow and shape a successful local businessA role where you can truly make a difference every dayQualificationsAbout youWe’re looking for someone who is both professional and compassionate, with the drive to lead a team and grow a business while never losing sight of what matters most, our clients.Extensive experience in domiciliary or community careExperience leading and managing a teamStrong knowledge of care compliance and regulatory requirementsExperience completing care assessments and care plansExcellent communication and organisational skillsA passion for delivering outstanding, person-centred careA positive, proactive, and solutions-focused approachLevel 5 Diploma in Leadership for Health & Social Care (or willingness to work towards)Good IT skillsA full UK driving licence and access to a vehicle (as travel within the community is required)Additional InformationWhy Home Instead?Home Instead is known for delivering outstanding care with warmth, respect, and companionship. We don’t just provide services, we build relationships.If you’re a caring leader who wants to be part of something meaningful and help us grow our Warminster office while staying true to our values, we’d love to hear from you. For further information, please call Yasmin on…