Mid-Market CSM: Drive Retention & Expansion in AI/YOLO

Ultralytics, based in Greater London, is looking for a Mid-Market Customer Success Manager to manage a portfolio of approximately 80 mid-market accounts generating ~$2M ARR. You will hold renewal conversations and identify growth opportunities, working closely with account executives and other departments.

This role requires technical credibility, self-sufficiency, and the ability to manage multiple accounts effectively. Successful candidates can articulate the technology’s value and drive customer impact.

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