Salesforce Administrator
Full Time/Permanent
Hybrid – occasional travel to our Bristol office
The Salesforce Administrator role is to manage and maintain the Salesforce platform for the Bupa Dental UK business, ensuring optimal performance and user adoption. The Administrator will work within an Agile process to configure solutions, support users, and implement process improvements that help the business achieve their targets throughout Bupa Dental UK.
Key responsibilities
- In-depth understanding of Salesforce configuration capabilities and declarative automation
- Mastered the tools needed to troubleshoot user issues and diagnose platform problems
- The ability to understand business processes and translate them into Salesforce configurations
- Subject matter expertise in user management, security, and data quality
- Strong understanding of Salesforce reporting, dashboards, and analytics
Additional responsibilities
- Configure complex Flows, validation rules, and process automation
- Manage user provisioning, profiles, permission sets, and sharing rules
- Create and maintain reports, dashboards, and list views
- Perform data imports, exports, and data quality maintenance
- Given a business requirement, configure an appropriate declarative solution
Support and communication
- Provide excellent support and training to end users
- Document configurations, processes, and procedures thoroughly
- Proactively identify opportunities for platform improvement
- Communicate effectively with stakeholders at all levels
- Stay current with Salesforce releases and new features
Essential qualifications
- Salesforce Administrator Certification
- User management and security configuration
- Flow Builder and Process Automation
- Reports and Dashboards
- Data management (Data Loader, import wizards)
- Validation rules and formula fields
- Change sets and deployment
Desirable qualifications
- Salesforce Advanced Administrator Certification
- Experience with multiple Salesforce clouds
- AppExchange app evaluation and management
- Basic Apex understanding for troubleshooting
- Experience with Salesforce DX
- Healthcare or Dental industry experience
- Training delivery and documentation
Benefits
The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:
- 25 days holiday, plus the option to buy more.
- Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
- Health Trust – our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
- Access to remote GP and nurse services, physiotherapy, and mental health support.
- MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
- Early access to your earned wages through Wagestream.
- Cycle to work scheme.
- And many more, just ask.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
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