IT Helpdesk Engineer: 1st/2nd Line Support & Onboarding

Company: Francis Crick Institute Ltd
Apply for the IT Helpdesk Engineer: 1st/2nd Line Support & Onboarding
Location: London
Job Description:

Francis Crick Institute Ltd in Greater London is looking for an ITO Support Engineer to join their Helpdesk team. The role involves delivering effective technical support across macOS, Windows, and Linux for over 3,000 users. You will manage requests, troubleshoot issues, and collaborate with specialist teams.

Ideal candidates will have a minimum of 2 years in a similar position, experience in IT support, and a focus on customer service. The position offers excellent benefits, including 28 days of annual leave and a pension scheme.

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Posted: June 16th, 2026