Credit Control Administrator – Whitchurch (Head Office)
Part Time – 19.5 hours per week
This is a 19.5‑hour per week role. We are flexible in how these hours are worked and would welcome applicants who wish to spread their hours across 3, 4, or 5 days – whatever works best for you.
We are now looking for an Administrator to join the Finance Department at our Head Office in Whitchurch.
What you’ll do
- Posting cash daily to customer accounts
- Communicate with clients via phone and email regarding outstanding invoices, ensuring professional phone etiquette at all times.
- Budget and cashflow forecasting
- Collaborate with the sales team to resolve any discrepancies or disputes related to payments.
- Escalate problem accounts where necessary and support legal collection processes
- Maintain accurate and up‑to‑date debtor reports, including aged debt commentaries
Qualifications
- Strong Excel skills (desirable)
- Sage experience (desirable)
- Accounts experience (desirable)
- Great communication and the confidence to follow up with residents families
- A positive, proactive approach and willingness to support others
- Strong organisation skills and attention to detail
- Comfortable working as part of a small, collaborative team
What we can offer to you
- Family friendly policies.
- Access to counselling and wellbeing support.
- A supportive and welcoming Head Office team
- Smooth robust recruitment process through our portal
- Access to our auto enrolment pension subject to qualifying criteria
- Access to Blue Light Card – where you can make savings across hundreds of national retailers.
- Fully funded training for nationally recognised qualifications and opportunities for career development.
Successful applicants would require two written references, a standard/enhanced DBS (Disclosure Barring Service) (depending on role) and evidence of a right to work in the UK check.
Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.
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