Regional Support Manager

Regional Support Manager | Edinburgh, Midlothian & Lothian

£70,000 + 20% discretionary bonus, pension, generous holiday allowance, private medical insurance.

About the Role

Supporting a portfolio of 10 care homes across Edinburgh, Midlothian and Lothian, you will shape performance, strengthen quality and support growth across a mix of high‑performing and developing services.

Reporting to the Regional Director, you will act as a trusted partner to Home Managers, providing hands‑on support, strategic guidance and leadership across care, compliance and commercial performance, leading from the front and driving lasting improvement.

Key Responsibilities

• Lead, coach and develop Home Managers and senior teams, ensuring consistently high standards of care and performance.
• Drive performance improvement and turnaround where required, supporting quality, compliance and operational standards.
• Oversee and optimise occupancy, financial performance and sustainable growth across the region.
• Embed a culture of accountability, engagement and continuous improvement, building strong relationships with residents, families, regulators and stakeholders.
• Provide strategic guidance on clinical governance, compliance and commercial decisions, balancing resident wellbeing with long‑term organisational success.

Qualifications & Experience

• Experienced, credible leader with a proven track record as a Registered Home Manager (RGN/RMN preferred).
• Solid understanding of Care Inspectorate standards and regulatory frameworks.
• Experience improving quality, stabilising services and delivering measurable results.
• Demonstrated coaching, challenging and inspiring teams to high performance.
• Strong commercial awareness, proven ability to manage budgets, drive occupancy and deliver operational performance.
• Values‑led, decisive approach with the judgement to step in and lead from the front when needed.

Benefits

• Up to £70,000 per annum
• 20% discretionary annual bonus
• Pension scheme
• Generous holiday allowance
• Private medical insurance

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