Digital Banking Customer Experience Consultant

HSBC in Sheffield is looking for a Customer Service Consultant to provide outstanding service while educating customers on digital platforms. This role involves engaging with customers, identifying those in vulnerable situations, and ensuring they have support for their banking needs.

The ideal candidate will excel in communication, show empathy, and adapt to a fast-changing environment. Full training is provided along with an attractive salary and benefits package including holidays, healthcare, and pension contributions.

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