Box Office Manager

This is a fantastic opportunity to apply your people management skills and passion for customer service to help us deliver first-class service to match our joyful and enriching creative experiences.

Candidate Specification

• A proven track record of excellent customer service – preferably within an arts or leisure environment
• Strong and proven line management skills, including the ability to motivate a team working shift patterns, preparing rotas and managing workloads
• Ability to drive ticket sales and maximise income
• Experience of using Spektrix or a similar ticketing system
• Strong planning, project management, time management and administration skills
• Strong written and verbal communication skills, including experience of collaborating with internal teams and external partners
• IT skills, including Microsoft Excel, Word and Outlook
• Ability to remain calm while working under pressure
• Ability to work as part of and lead a team
• Flexibility to work evenings and weekends
• A genuine interest and understanding of the overall work of Wiltshire Creative

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