Store team lead

Team Leader – Fairy Flavours. Location: St. Enoch Shopping Centre, Glasgow. Hours: 32–50 hours per week (including weekends). Typical Shift: 10:15am – 8:15pm. Pay: Competitive, based on experience. Fairy Flavours is a fast‑growing dessert kiosk specialising in chocolate‑covered strawberries, waffle wands, bubble waffles, milkshakes, and other freshly prepared treats.

Key Responsibilities

• Independently manage day‑to‑day kiosk operations during shifts.
• Prepare and serve desserts to a consistently high standard.
• Deliver excellent customer service and handle customer enquiries.
• Open and close the kiosk as required.
• Maintain food hygiene, health & safety, and cleanliness standards.
• Manage stock levels, deliveries, and restocking.
• Ensure cash handling and till procedures are followed correctly.
• Take ownership of the kiosk and resolve day‑to‑day operational issues.
• Support and guide other team members during busier periods.
• Be flexible to provide additional cover for staff holidays, sickness, or unexpected absences when required.

What We’re Looking For

• Friendly, reliable, and customer‑focused.
• Confident working independently and taking responsibility for a shift.
• Good communication and organisational skills.
• Able to work efficiently in a fast‑paced environment.
• Flexible with working hours and willing to cover additional shifts when required.
• Weekend availability is essential.
• Looking for a long‑term opportunity and committed to growing with the business.
• Previous experience in retail, hospitality, food service, or a supervisory role is beneficial but not essential, as full training will be provided.
• A positive attitude and willingness to learn.

What We Offer

• Full training provided.
• Opportunity to play a key role in a growing business.
• Supportive and friendly working environment.
• Staff discounts.
• Career progression opportunities for the right candidate.

Job Details

• Experience: Not required.
• Languages: English – Advanced.
• Employment: Full‑time.
• Schedule: 10:15 to 8:15.
• Salary: £12.71 – £13 hourly.
• Benefits: Performance Bonus.

#J-18808-Ljbffr…