Customer Services Team Lead – Onsite, Poole | CX Champion

Hollybank Trustees Ltd in Poole is seeking a Customer Services Team Leader to oversee a dedicated customer service team. The role entails ensuring exceptional service delivery via phone and email, managing order processing, and handling customer inquiries.

Ideal candidates will have strong leadership skills, experience in customer service, and proficiency in CRM and communication tools. Benefits include a monthly bonus scheme, free lunches on Fridays, and employee wellness programs.

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