Vitacress Herbs, Pagham Road, Chichester, West Sussex, United Kingdom
Job Description
Posted Monday 11 May 2026 at 00:00
Commercial Manager (maternity cover)
Reports to: Head of Commercial UK
Working Pattern: 40 hours per week, Monday to Friday hybrid-working with some travel to London-based customer sites
Salary: £49,000 to £55,000 plus company pension, incentive scheme and benefits
About the role…
Are you a person who enjoys building strong customer relationships while staying close to the numbers and driving commercial performance? Are you motivated by owning results, spotting opportunities, and making things happen in a fast-paced FMCG environment? Then this might just be the opportunity for you!
In this role, you’ll…
- Own the day-to-day performance of key national customer accounts, delivering sales, margin, and KPI targets.
- Build strong, trusted relationships with customer contacts across buying, supply chain, technical, and finance.
- Deliver joint business plans, proactively identifying risks and opportunities and taking action.
- Stay close to the numbers—using data and insight to guide decisions and drive performance.
- Support category reviews, product launches, range changes, and promotions with strong execution.
- Work cross-functionally with category, innovation, operations, and finance to meet customer needs.
- Grow your commercial capability, taking on increasing ownership and complexity over time.
You can do this if you…
- Have experience in a commercial, customer-facing role within FMCG, fresh food, or a retail-facing business.
- Exposure to working with UK grocery or foodservice customers (either directly or as part of a wider account team)
- A sound understanding of commercial metrics such as sales, margin and forecasting, with the appetite to deepen this over time.
- Are a confident communicator who builds rapport and manages relationships effectively.
- Are organised, reliable, and detail-focused, with strong follow-through.
- Experience of working cross‑functionally in a fast‑moving business.
- Bring curiosity, energy, and a willingness to learn and challenge constructively.
- Take ownership and are motivated to grow your capability and impact.
You’ll do this for us…
- Deliver strong commercial performance across your accounts, ensuring we meet our commitments and targets.
- Represent Vitacress professionally and confidently in all customer interactions.
- Identify and support growth opportunities that strengthen both our business and our customers’ categories.
- Ensure high-quality forecasting, planning, and communication across internal teams.
- Contribute to a collaborative, high-performing commercial team culture.
- Help us live our values—delivering quality, doing the right thing, and nurturing the future.
Vitacress Herbs, Pagham Road, Chichester, West Sussex, United Kingdom
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