Requirements
- The ideal candidate will have a passion for People technology, curiosity about data, and foundational experience in HR systems and analytics
- Experience in the HRIS (Workday preferred) and HR Analytics OR recent Bachelor’s or Master’s graduates with relevant degree experience
- Proficient in Google Sheets and Excel (e.g., Pivot Tables, VLOOKUP, IF, COUNTIF)
- Ability to work both independently and collaboratively with cross-functional teams
- Handles confidential and sensitive information with discretion and professionalism, with a strong focus on GDPR and data privacy
- Eager to Learn: You’re curious, open to trial and error, and actively seek to grow both technical and non-technical skills
- Analytical Thinking: You have the ability to break down complex problems into smaller components, identify trends, and draw logical, data-driven conclusions
- Strong Communicator: You’re a good listener and can clearly articulate your ideas
- (Desirable) Experience with data manipulation tools such as SQL, Python (Pandas), R
- (Desirable) Experience with data visualisation process
What the job involves
- We are seeking a motivated, curious and detail-oriented individual to support our People team in optimising and maintaining our Workday HCM environment, and delivering accurate people‑insights through data analysis and reporting
- This entry/mid‑level role will sit within our Global People Operations Team, and combines HR analytics, reporting and system governance & support to help enhance our processes and decision‑making
- Provide support to end user(s) by troubleshooting, providing issue remediation, and critical issue management using ServiceNow
- Ensure upkeep and maintenance of all documentation, e.g. Workday user guides, process documentation
- Collaborate with our Technology team to ensure that user requests are reviewed and align with our Workday global design principles
- Support the wider People Technology & Data team with testing, simple reporting and report building, mass loads (EIBs) and routine system maintenance
- Conduct reporting and data analysis for compliance and ad‑hoc requests
- Conduct system and data audits to ensure compliance with our data governance models
- Train end users on new processes/functionality, including developing user procedures, guidelines, and documentation
- Support with Workday trainings for new hires in our People Team, as well as continued education Workday trainings and guidance for current People Team members
- Ensure all changes to the Workday system and security are documented, and evidence of testing has been captured
- Lead our Workday Community and advise users about the latest enhancements for future releases accordingly
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