BJAK is building an automation platform for insurance operations. The platform supports quotes, renewals, policy issuance, endorsements, claims, payments, customer requests and insurer follow-ups.
We are looking for Backend Engineers who can build reusable systems and backend foundations that scale across workflows, products and markets — not just one-off features. This role works remotely while collaborating closely with our Malaysia-based engineering and operations teams.
The Mission
Build backend foundations that automate insurance operations across products, teams and countries.
What You’ll Own
- Build backend services for BJAK’s insurance automation platform.
- Create reusable workflow logic for quote, policy, claims and endorsement flows.
- Improve APIs, data models, event-driven workflows and system reliability.
- Reduce repeated manual operations through stronger backend systems.
- Work closely with product, operations, frontend, QA and DevOps teams.
- Improve monitoring, logging, documentation and maintainability.
- Help scale platform capabilities across multiple regional markets.
What We’re Looking For
- Backend engineering experience in production systems or platforms.
- Strong system-thinking ability and comfort simplifying messy workflows.
- Good understanding of APIs, databases and backend service architecture.
- Able to build reusable systems without unnecessary over-engineering.
- Comfortable operating in ambiguous and fast-moving environments.
- Strong ownership and follow-through on long-term improvements.
- Practical, collaborative and low ego.
The Kind of Builder We Want
- Thinks in systems and operational flows, not only tickets.
- Improves systems incrementally and pragmatically.
- Comfortable navigating operational and workflow complexity.
- Serious about reliability, maintainability and scalability.
- Focused on building long-term platform value.
This Role Is Not For
- Engineers who only want isolated feature tasks.
- People who dislike internal systems or platform engineering work.
- Engineers who over-engineer before understanding business needs.
- People who depend on perfectly defined requirements.
- Engineers who avoid improving legacy or operational systems.
Success Looks Like
- Insurance workflows become more automated and reusable.
- Backend systems become easier to maintain and scale.
- Manual operational work reduces significantly.
- New products and regional flows launch faster.
- The platform grows stronger and more reliable as BJAK scales.
Interview Process
We assess candidates based on culture fit, working style and backend/platform thinking. The process includes application review, interview rounds and a technical assessment or system design discussion.
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