Salary:
Competitive+ Bonus
Digital Support Team Manager– Ripon(Hybrid)
So,who are we? We are Wolseley, a leading specialist trademerchant across the UK and Ireland. We pride ourselves on puttingour people and customers at the heart of everything we do – andbest of all, provide opportunities to develop skills and buildcareers through our award-winning Wolseley Talent Guild.
Also, did wemention? In addition to the competitive salary, there arealso benefits on tap – including…
Annual leave(increasing with length of service), a generous pension scheme(matched up to 9%), potential to earn bonuses, enhancedmaternity/adoption leave and access to a great range of online andhigh street discounts.
We also promotepositive health and wellbeing by offering free access tohealthcare, our popular YuLife app, our Cycle to Work scheme andmore.
As a DigitalSupport Team Manager based in Ripon,you’ll be responsiblefor:
Leading and managing theDigital Support Team, ensuring a consistently high standard ofcustomer service across all digitalchannels
Supporting andenhancing digital trading capabilities for customers, branches, andthe widerbusiness
Collaboratingclosely with the Digital team to continuously improve and developthe overall digital customerexperience
Overseeing teamperformance through effective communication management and strongpeople leadershippractices
Building andmaintaining strong relationships with internal stakeholders (frombranch to director level), external customers, and keysuppliers
Andhere’s what we’d like you tohave:
Attention todetail and strong organisationalskills
Excellent customerservice and communicationskills
Good peoplemanagement and relationshipskills
Strongdecision-makingskills
Remaining calm underpressure
Ability to work ina fast-paced and diverseenvironment
Welook forward to receiving your application.
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