Administrative Officer
Location: Skainos Centre, 239 Newtownards Road, Belfast, BT4 1AF (office-based role with occasional home working when business needs allow)
Salary: £24,849 per annum pro rata (£14,199 for 20 hours per week)
Contract: Permanent
Hours: Part-time, 20 hours per week
About the Organisation
Charity Jobs NI is delighted to be exclusively partnering with Volunteer Now, Northern Irelands leading organisation promoting, developing and supporting volunteering. As an Investors in People Gold accredited employer, Volunteer Now offers a supportive, flexible and values-driven working environment where staff are encouraged to contribute, collaborate and deliver high-quality services.
Volunteer Now works across communities to promote volunteering, support volunteer-involving organisations, and strengthen best practice in areas including volunteer management, governance, safeguarding, training and community engagement.
The Role
Volunteer Now is seeking an organised and proactive Administrative Officer to support the delivery of effective administrative services across the organisation.
This is a varied administrative role, providing support across training administration, reception, course and event administration, online systems, website updates, data input and general office support. You will play an important part in ensuring internal teams, trainers, course participants and external contacts receive a professional, efficient and responsive service.
This role may also suit candidates who have worked as an office administrator, administration assistant, training administrator, receptionist administrator, office support officer, or business support officer.
Key Responsibilities
Provide administrative support for Volunteer Management training and Core Safeguarding training courses
Liaise with managers on training schedules and course arrangements
Send contracts, attendance details, certificates, slides and evaluation materials as required
Prepare and send quotes for tailored training to organisations
Monitor course attendance levels and provide timely updates
Add courses to the website to enable advance booking and payment
Provide professional telephone and reception support, including handling and transferring a high volume of calls
Administer incoming and outgoing post
Monitor the general information mailbox and respond or redirect queries as appropriate
Provide typing, desktop publishing, data input and general administrative support
Assist with the arrangement of courses, events, conferences and webinars
Support staff in planning, setting up and administering webinars using platforms such as Zoom and Teams
Keep the contact management system up to date for course attendance
Maintain website content relating to your area of work
Maintain computer file management systems, including SharePoint
Provide scanning, photocopying, binding and document support as required
About You
You will be organised, methodical and confident providing administrative support in a busy office environment. You will bring:
The ability to effectively use a range of Microsoft packages and other computerised programmes or systems
Strong organisational skills and the ability to plan and manage your workload effectively
The ability to contribute to the successful organisation and planning of events, conferences, training and related activities
Good communication skills and a professional approach to dealing with colleagues, callers, participants and external contacts
Strong attention to detail and the ability to maintain accurate records and information
The ability to work independently and as part of a team
Benefits
Permanent part-time role
Occasional home working when business needs allow
Generous annual leave, rising with service (starting at 22 days pro rata plus statutory/public holidays)
Pension contributions of 4.5% after probation
Training and professional development opportunities
Supportive, inclusive and values-driven organisational culture
How to Apply
If youre an organised administrator who enjoys supporting people, systems and services, wed love to hear from you.
Simply apply now with your CV to register your interest. A member of the Charity Jobs NI team will be in touch to discuss your application and guide you through the next steps of the process.
Closing Date: Friday 3rd July 2026 at 12 noon
Interviews: Thursday 9th July 2026 (subject to change)
Volunteer Now is an Equal Opportunities Employer. Applications are particularly welcome from male applicants and individuals from minority communities who meet the criteria.
Charity Jobs NI is proud to be the exclusive recruitment partner for this vacancy.
Skills:Administration Office Support Reception
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