Job Role
We’re looking for a compassionate and motivated individual to join our team as a Community Support Worker. In this role, you will support a caseload of participants in a community setting starting from their initial assessment and continuing throughout their sentence. You’ll provide guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society, and successfully complete their journey.
Support is delivered through one‑on‑one sessions and group interventions, all designed to empower participants and help them build brighter futures. We create safe, welcoming spaces where people with experience of rehabilitation can engage in meaningful activities that promote social inclusion, improve wellbeing, and develop the skills needed to thrive in everyday life.
We welcome applicants from a wide range of backgrounds including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering, and newly graduated students from criminal justice or related fields who are seeking meaningful opportunities to make a difference.
Our ideal candidate is confident, empathetic, and comfortable mentoring people from all walks of life. Most importantly, we’re looking for someone who is passionate about supporting others and committed to helping individuals overcome challenges and transform their lives.
In return for your dedication, knowledge, and commitment we offer a competitive salary of £25,877 – £29,000 per annum (dependent on experience) with the following benefits:
- 25 days annual leave plus Bank Holidays plus Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension – 5% Employee, 5% Employer
- Healthcare Cash Plan, incl. 3 × salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle‑to‑work scheme, and additional voluntary benefits
Our Communities division is part of an employee‑owned organisation and we continually pride ourselves on our sense of community. People are at the front, centre and heart of every service we provide and each decision we make.
Location
Weston Super Mare, Bridgwater & Worle
Hours
37 hours per week
Contract
Permanent
Closing Date
24 June 2026
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
- Ensure effective case management and coordination of risk with a particular focus on safeguarding adults and children, including timely notification of concerns to the Probation Service and adherence to systems, policies and procedures.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 – desirable.
- Experience managing a caseload of participants – desirable.
- Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely. Experience in a target‑driven environment.
- Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
- Ability to motivate and sustain engagement of individuals.
Additional Information
Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Applicants will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on the website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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