Service Team Member

Service Team Member

Great opportunity to work as a key service team member for our client – an industry‑leading, customer‑focused, long‑distance train operator that customers trust to meet their needs. The role is based in Birmingham.

The rate of pay is £12.71 to £13.07 per hour.

This role offers 8‑hour shifts – 5 days a week, including weekends:

• 05:00am – 22:00pm Monday – Saturday
• 08:00am – 22:00pm Sunday

Key Duties

• Prepare and load orders onto trains.
• Pack, load, and perform routine checks (eg temperature), clean premises, and dispose of waste.
• Deal with general customer enquiries.
• Operate basic IT equipment, including use of Excel sheets and scanners.

Requirements

• Active, driven and able to thrive in fast‑paced, physically demanding environments.
• Capable of working under pressure and timed conditions due to constant rail updates.
• A valid and in‑date DBS check is required.
• Must have warehouse picking and packing experience.

Benefits

• Earn £12.71 – £13.07 per hour.
• Temp to perm opportunity.
• On‑site support from Staffline.
• On‑site canteen and good public transport links.
• PPE provided.
• Full training provided.

Job Ref: 1CCT

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