Tripadvisor is looking for an Escalation Resolution Associate based in Oxford. This role involves supporting customers through phone, chat, and email, while managing complex inquiries and providing high-quality service. Ideal candidates will have at least 6 months of customer service experience and strong English skills.
The position is hybrid, requiring presence in the office three times a week, with flexible working hours including late shifts. Tripadvisor offers competitive compensation and various employee benefits.
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