Guest Service Leader, Front Office & F&B

Company: Holiday Inn Rugby – Northampton
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Job Description:

Holiday Inn Rugby – Northampton is seeking a Guest Service Manager to lead a multiskilled team in delivering exceptional guest experiences across Front Office, Food & Beverage, and Meetings & Events. This leadership role involves driving service excellence, managing guest feedback, and monitoring performance against key service indicators.

The ideal candidate will have experience in a senior guest service role, with strong leadership and communication skills. A comprehensive benefits package and opportunities for personal and career development are offered.

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Posted: June 17th, 2026