Transport & Warehouse Administrator | Altham | up to £30k DOE
Transport, Warehouse & Office Administrator (Goods Inwards / Stock Control)Location: Altham, Lancashire (Site-based)Company Industry: Transport & LogisticsSalary: £30,000 per annum + contributory pension + 25 days holiday (+ bank holidays)Role OverviewA well-established North West logistics business is seeking a Warehouse & Office Administrator to support goods-inwards operations across both office and warehouse environments.This is a varied, hands-on role combining administrative accuracy with physical verification of inbound goods, ensuring stock integrity, documentation accuracy, and smooth operational flow. The position plays a key part in maintaining inventory accuracy, resolving discrepancies, and supporting customer service standards across the supply chain.Key ResponsibilitiesGoods Inwards & Warehouse Coordination
- Accurately book in deliveries and receipts onto internal systems (WMS / ERP)
- Physically check deliveries in the warehouse against paperwork, ensuring accuracy of quantities, condition, and product codes
- Verify delivery notes, purchase orders, and supplier documentation before processing
- Liaise with warehouse staff, drivers, and suppliers to ensure smooth inbound operations
- Support the goods received process, ensuring all activity is recorded and traceable
Stock Control & Investigation
- Maintain accurate inventory records within systems and databases
- Investigate stock discrepancies, shortages, and delivery issues
- Conduct routine checks, reconciliations, and audits to ensure stock accuracy
- Work proactively to identify and resolve root causes of stock errors
- Support continuous improvement of stock control processes
Customer & Internal Query Management
- Respond to customer and internal queries via telephone and email
- Investigate delivery, stock, or order queries and provide timely updates
- Proactively chase outstanding deliveries or missing goods
- Ensure high levels of customer service and communication at all times
Administration & Systems
- Input, maintain, and update data accurately across warehouse systems
- Ensure all documentation (delivery notes, records, logs) is correctly completed and filed
- Produce basic reports relating to stock, deliveries, and discrepancies
- Support general administrative duties as required within the operation
Key Skills & ExperienceEssential
- Previous experience in a warehouse administration, logistics, or stock control role
- Strong IT literacy (MS Office, Excel, and warehouse/inventory systems)
- Excellent attention to detail and accuracy
- Proven ability to investigate and resolve queries/problems
- Strong communication skills and confident dealing with customers and stakeholders
- Ability to work both independently and collaboratively in a fast-paced environment
Desirable
- Experience within a goods-inwards or supply chain environment
- Familiarity with WMS, ERP, or stock management systems
- Understanding of warehouse operations and processes
Personal Attributes
- Highly organised with strong time management skills
- Proactive, with a “can-do” approach to problem solving
- Comfortable working both in an office and physically within a warehouse environment
- Resilient and adaptable in a busy operational setting
- Strong interpersonal skills with a professional, customer-focused approach
Working Environment
- Split role between office-based work and warehouse floor activity
- Regular interaction with warehouse teams, drivers, suppliers, and customers
- Hands-on involvement in goods-inwards and stock processes
SummaryThis is an excellent opportunity for a detail-oriented and proactive individual seeking a dual office/warehouse role within a growing logistics operation. The successful candidate will play a critical role in ensuring stock accuracy, operational efficiency, and customer satisfaction across the business.#4797544
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