Pharmacy Compounder (Operations/Dispensing Assistant)

This is a full-time, on-site role for a Pharmacy Compounder, based in London.

You will support the end-to-end preparation of personalised medicines within a UK distance-selling pharmacy that compounds unlicensed topical treatments. This includes dispensing support, non-sterile compounding of creams, packing, stock control, and dispatch.

This is a hands‑on role across both the cleanroom (production) and dispensary/warehouse operations, ensuring medicines are prepared accurately, safely, and in full compliance with GPhC and MHRA requirements.

You will play a key role in maintaining quality standards, batch traceability, and inspection readiness at all times.

Key responsibilities

Compounding & Production

• Prepare and compound non-sterile topical medicines (e.g. creams, gels) in line with approved formulations and SOPs
• Operate compounding equipment according to defined parameters
• Weigh and handle raw materials accurately using calibrated balances
• Follow defined manufacturing processes, including phase‑based mixing and API incorporation
• Complete batch records, including recording actual weights and process steps
• Ensure homogeneity and quality of finished products prior to release

Dispensing & Prescription Preparation

• Assist with prescription picking and preparation under pharmacist supervision
• Ensure correct product selection, labelling, and assembly of prescriptions
• Maintain accuracy across batch numbers, expiry dates, and patient‑specific details
• Support final checks and handover to pharmacists for clinical verification

Packing & Dispatch

• Pick, pack, and prepare patient orders in line with dispatch schedules
• Ensure packaging is accurate, secure, and compliant with requirements
• Support same‑day dispatch targets and courier handovers
• Manage returns and ensure appropriate documentation and handling

Goods‑In & Stock Management

• Receive and check deliveries (identity, quantity, batch, expiry/re‑test date, condition)
• Store raw materials and packaging correctly, including segregation and quarantine where required
• Maintain stock accuracy, rotation (FEFO), and replenishment
• Support stock counts and inventory control processes

Quality & Compliance

• Complete all documentation accurately (batch records, logs, cleaning records, stock records)
• Follow SOPs, GMP/GDP principles, and internal quality standards at all times
• Maintain cleanroom standards, including cleaning and environmental controls
• Identify and escalate deviations, errors, or quality concerns immediately
• Support inspection readiness and audit requirements

Team & Operations

• Work closely with Pharmacists, Production, and Operations teams
• Support a high‑performance, quality‑focused culture
• Contribute to continuous improvement in processes and workflows

Essential

• Fluent English (spoken and written)
• High attention to detail and accuracy (weights, batch numbers, labelling)
• Experience in pharmacy, healthcare, manufacturing, laboratory or warehouse operations
• Ability to follow structured SOPs and processes precisely
• Basic IT skills (email, spreadsheets, internal systems)
• Strong organisation, reliability, and timekeeping
• Comfortable working across both cleanroom and warehouse environments

Desirable

• Previous experience in pharmacy compounding or production (non‑sterile)
• Previous experience working in laboratories incorporating GLP into daily work
• Experience working in GMP, GDP, or regulated environments
• Familiarity with batch documentation and traceability requirements
• Interest in dermatology, personalised medicine, or pharmaceutical manufacturing

Benefits

• Attractive salary offering early‑stage opportunities at our new compounding facility
• Participation in the company pension plan
• Exclusive staff discounts on premium in‑house products
• Daily access to snacks and refreshments
• Regular team and company social events
• Full training provided for dispensing support responsibilities
• Opportunities for advancement into production and compounding positions over time

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