Parts Advisor

Company: Norton Way
Apply for the Parts Advisor
Location: Brentford
Job Description:

Our team at GWR Kia represents one of the UK’s leading and most innovative automotive brands, known for its cutting‑edge technology and strong customer focus.

Located in the heart of Brentford on the iconic Great West Road, GWR Kia is the UK’s premier Kia dealership and home to Europe’s largest Kia showroom.

Our state‑of‑the‑art facility includes four expansive showroom floors, over 100 vehicles on display and over 15 service bays, making us a true one‑stop destination for all things Kia – from sales to aftercare.

If you’re passionate about cars, committed to excellence, and eager to be part of a thriving, professional team, we want to hear from you.

What you will be doing:

Our Parts Team is an integral part of the whole dealership. As one of our Parts Advisors, you will liaise daily, with the external customers, workshop technicians, service, and sales teams. By working closely with these other departments and customers, we ensure customer lead time scales are always met.

  • Manage and distribute parts orders from customers and other departments. Respond to internal and external parts enquiries
  • Deliver parts daily to the workshop
  • Prepare purchase orders, invoices, parts issue sheets, delivery notes and all relevant documentation
  • Handle, protect and package parts and check, inspect and test incoming, outgoing and stock parts

What we need from you:

  • Previous experience within the automotive sector is essential
  • Excellent communication skills, both in person and on the telephone
  • High level of accuracy with excellent attention to detail
  • A manual driving licence would be preferred; but not essential

We are committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds and experiences.

Benefits

Our benefits package includes 32 days annual leave (including bank holidays), Annual leave purchase scheme, Family‑friendly benefits including Life Assurance, Enhanced maternity, paternity & adoption packages, Reduced rates on vehicle purchases & maintenance, Long service awards, Employee Assistance Programme, Staff referral bonus, Access to our benefits portal, offering 100’s of savings for retail stores and hospitality venues.

This dealership is part of Norton Way Group, part of Marubeni Corporation. We represent brands including Honda, Kia, and Chery UK, and are proud to be Great Place to Work Certified (2024).

Apply now

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Posted: June 18th, 2026