Mobile Response Call Operator

Overview

BDS Recruitment are currently recruiting for a Mobile Response Call Operator to work with a well known housing association based in the Stockport Office, SK1.

Role

• To support residents and private clients with 24/7 support in the Stockport area.
• Answer and triage inbound calls from residents and service users who have activated an alarm call system as they feel that they require assistance.
• Triage these calls and determine which response you deem necessary, whether it be dispatching the response team or contacting emergency services etc.
• Physically respond to calls (this is purely to provide reassurance, contact emergency services if need be, conduct welfare check on no response calls – NO PERSONAL CARE).
• This role would suit someone from a care or customer service background who is able to remain confident and calm whilst delivering a high standard of professionalism and reassurance.
• The role is to start immediately; initially temp ongoing but with the very real possibility of becoming permanent for the right candidate.

Hours

We are able to offer a range of hours from full time, part time and bank staff roles.

• Early – 06:45-14:45
• Late – 14:30-22:30
• Night – 22:00-07:00

Pay

Pay Rate: Starting from £15.86ph PAYE – £20.50ph UMB.

Requirements

• NO PERSONAL CARE INVOLVED IN THIS ROLE.
• You must be a driver – pool car available.
• You must hold an enhanced DBS from the last 12 months / on the update service.

Apply

Apply now for immediate consideration.

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