Empathetic Banking Collections Agent — Remote After Training

Capita in Preston is seeking motivated Banking Agents to support customers of Lloyds Banking Group who may face financial difficulties. The role requires strong communication and active listening skills to provide empathetic support and ensure fair outcomes.

As a Banking Agent, you’ll handle various banking queries, assist customers in vulnerable situations, and actively contribute to improving their financial wellbeing. Ongoing training and career progression opportunities will be provided within a supportive team environment.

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