Parts Advisor

Parts Adviser

Location: Carryduff

Salary: Competitive

Job Type: Full-time

About the Role

We have an exciting opportunity for a Parts Adviser to support both workshop operations and external customers by identifying, sourcing, and supplying the correct parts quickly and efficiently. You will play a key role in ensuring parts availability, helping to minimise vehicle downtime and maintain high service standards.

Key Responsibilities

• Provide excellent customer service both face-to-face and over the phone
• Handle parts enquiries from workshop technicians and external customers
• Identify and supply parts using manufacturer systems
• Order parts from manufacturers and approved suppliers
• Receive deliveries and store parts correctly within the warehouse
• Pick and supply parts for workshop jobs
• Support stock control, including reporting shortages or damage
• Carry out regular stock checks and stock takes
• Follow manufacturer warranty procedures

Desirable Experience & Skills

• Previous experience in a parts department (desirable but not essential)
• Strong organisational and communication skills
• Friendly and professional attitude
• Ability to work in a fast-paced environment
• Good computer skills
• Ability to work independently and as part of a team
• Full UK driving licence preferred (no more than 3 penalty points)

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