E-commerce Cyber Assistant

A growing e-commerce business in the East Midlands is seeking a proactive and tech‑savvy individual to join their team as a Junior E-commerce Cyber Security Assistant. This entry‑level role is ideal for someone looking to start a career in cyber security and IT within a fast‑paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.

Responsibilities

• Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technology.
• Assist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patterns.
• Support the protection of customer data and payment systems, ensuring adherence to data security standards.
• Help maintain secure user access to key systems.
• Assist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team members.
• Support routine updates and patching of system.
• Log and document all IT support and security-related issues in line with internal processes.
• Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts.
• Contribute to improving cyber‑awareness across the business by supporting basic staff guidance and best practices.

Qualifications

• Strong interest in cyber security, IT systems, and online business environments.
• Basic understanding of e‑commerce platforms or websites (training will be provided).
• Good problem‑solving skills with attention to detail.
• Clear communication skills.
• Awareness of online risks such as phishing, malware, and data breaches (ideal).
• Ability to prioritise tasks in a fast‑moving environment.

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