Responsibilities
On a day‑to‑day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer.
With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. Every successful case directly helps reduce the pressure on the prison system and gives ex‑prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role varied and full of opportunities.
You’ll receive 3 weeks of training and be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your new role. Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.
Qualifications
- Current valid UK driver’s licence.
- Reasonably fit and able to travel to homes within the TA and BA postcode area.
- Good written and verbal communication skills, essential to building relationships and rapport with the individuals you meet.
- BPSS and Standard DBS clearance, which includes identity verification, employment history checks, and a standard DBS check covering spent and unspent convictions, cautions, reprimands, and warnings in line with the Rehabilitation of Offenders Act.
- Completion of an Occupational Health Questionnaire to ensure appropriate support for your wellbeing and performance.
- Ability to work independently or as part of a team, with some flexibility to begin earlier or finish later as required.
- For some applications, placement on hold during the review process may be required to ensure genuine occupational requirements are met.
Benefits and Working Conditions
- Base salary of £25,482 per annum.
- Company car (includes personal use).
- Pension (matched up to 6%), life insurance; 25 days annual leave plus Bank Holidays.
- Continuous training and development opportunities.
- Health and wellbeing support such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans.
- Access to discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail, and Hospitality discounts.
- A supportive team & culture that values diversity and inclusion.
We operate a rota basis with a contractual working week of 37.5 hours. Day shifts range from 8 am to 5 pm; flexibility is key, and a rota is provided approximately 10 weeks in advance to allow you to enjoy meaningful time off.
About Serco
At Serco, we are committed to redesigning and improving public services for the benefit of everyone. Our team of 50,000 people delivers essential services across defence, transport, justice, immigration, healthcare, and citizenship. We offer unlimited access to Global Employee Networks such as SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks).
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