Apprentice Travel Advisor

Responsibilities

• Use your passion to inspire customers and colleagues while enjoying a great amount of fun.
• Drive to exceed sales and objectives, achieving “Smashing your Targets.”
• Embrace change and rise to the challenges of a customer‑engaged role, face‑to‑face and virtually.
• Collaborate with colleague network to investigate and resolve any question or complaint.
• Receive support and training on a variety of systems, enhancing knowledge, skills and behaviours to adapt your style and help answer questions.
• Complete practical and written assignments via online learning platform; manager and learning coach guide through apprenticeship towards Level 3 Travel Consultant qualification.

Qualifications & Attributes

• Good knowledge of excellent customer service and a genuine passion for tourism.
• Dedication to achieving goals, targets and to obtaining a Level 3 Travel Consultant qualification.
• Self‑motivated and willing to act on feedback, staying positive when faced with challenges.
• Willingness to embrace change and adapt to new ways of working.
• Team player who engages and collaborates with customers and colleagues.
• Organised, takes pride in work and communicates effectively.
• Grade 9 – 4 GCSE or equivalent in both English and Maths.
• Able to work a varied shift pattern each week in line with shop opening and closing times; includes weekends, bank holidays, and evening shifts at busier stores.
• Commitment to diversity, equity, and inclusion; embrace the values of belonging, limitless potential.

Benefits & Offer

• Starting salary of £8.50 per hour, increasing after the first year.
• Commission scheme rewarding target exceedance.
• Holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
• Health and Wellbeing across key areas: Financial, Health, Social, Community, and Career.
• Investment in development and career progression.
• Pension scheme and life assurance.

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