The Bodleian Libraries is the largest university library system in the United Kingdom, supporting world‑class teaching, learning and research. The Directorate team supports Bodley’s Librarian and the Executive Team, providing high‑quality administrative and operational support across a busy and dynamic environment.
You will provide administrative support to the Directorate team and work with Reception, helping to ensure the smooth running of daily operations. You will prepare and distribute documentation, support executive meetings, maintain records and filing systems, update mailing lists and CRM records, arrange travel and visitor logistics, order supplies, and provide reception cover. You will communicate with colleagues across the Bodleian Libraries, the wider University, and external contacts, often handling confidential information with discretion and professionalism.
About You
- Strong written and verbal communication skills and an excellent telephone manner.
- Confident using Microsoft Office applications, particularly Excel and Outlook.
- Comfortable working with a range of administrative systems and processes.
- Experience in a reception or customer service environment and an understanding of confidentiality when handling sensitive information.
- Ability to prioritise competing demands, work effectively under pressure and meet deadlines while maintaining a professional and approachable manner.
- Enjoys working collaboratively as part of a team, providing support to colleagues when required.
- Experience of using customer relationship management (CRM) systems would be advantageous.
Benefits
- An excellent contributory pension scheme.
- 38 days of annual leave.
- A comprehensive range of childcare services.
- Family leave schemes.
- Cycle loan scheme.
- Discounted bus travel and Season Ticket travel loans.
More information is available at https://hr.admin.ox.ac.uk/staff-benefits
Diversity
The University of Oxford’s staff and students come from all over the world, and they proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family‑friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave. The University of Oxford is committed to ensuring that the recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.
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