Job Details
Salary £12.75 per hour, increasing to £13.44 after training, with discretionary bonuses up to £2,000 per year, pro‑rated for 15 hours per week.
Contractual hours: 15 hours per week, part‑time.
Location: Cambridge (CB2 1DP).
Job reference: REQ2187.
Job Description
Are you passionate about helping people and delivering great service? We are looking for a role where every day is different and you can truly make a difference.
At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required.
What We Offer
We provide a comprehensive benefits package that goes beyond the basics, with full training, ongoing development, and clear pathways for career progression.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
H&T is an Equal Opportunities Employer and welcomes applications from all backgrounds.
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