Learning and Development Facilitator

Vacancy Information We have a fantastic opportunity to join the L&Dteam at Greggs as a Learning and Development Facilitator.We can offer you:21 days ( weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating dayColleague discount, up to 50% off our own-produced productsProfit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each yearShare save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profitsCareer progression and learning and developmentEmployee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeingPerks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offersA company who cares about our communities; the environment and being a better business! Click here to read about Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another About the role This is a full-time roleWe know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their roleThis is a field based role covering East Yorkshire including Leeds, Bradford, Wakefield, Hull and York What you’ll do Support the delivery of the national Learning & Development planMonitor completion rates of Core Programmes and use of training hours- communicating exceptions with RetailCommunicate non- completion of training to the relevant individuals enabling improvement Support shop management and their teams to develop operational skills and knowledgeWork together with Area Manager to ensure all training is on track, develop action plans and review progressDevelop and deliver both face to face and virtual development sessionsParticipate in the development of L&D interventions and support Retail InitiativesTake responsibility to ensure problems are solved efficiently and effectively for my Customers About you You will fit right into this role if you:Have clear communication and presentation skills adapting your style to maximise understanding and impactDemonstrates a passion for Greggs and delivering Brand Standards through all interventionsAbility to build relationships and communicate effectively so your Customers know how you can support themBuilds trust through honesty, integrity and reliability ensuring your Customers feel confident in your abilityKeeps up to date with your Customers evolving needs and strive to exceed their expectationsSelf-motivated, strong skills in planning and organised, with good attention to detail, and self-driven- you’ll work remotely and be comfortable planning your own diaryBe committed to your ongoing learning and development, and are ready to work alongside some great people and have lots of fun on your Greggs journey!Attended Career Pathways Aspiring Leaders (desirable)Full driving license (essential) as will involve travelHave advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and TeamsAre supportive of an inclusive culture – recognising and valuing that difference is good About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard-working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views….