About the Role
Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.
Responsibilities
- Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
- Daily account management and optimization
- Implementing proprietary technology and best practices
- Responsible for driving, creating, managing, optimizing and reporting on campaigns
- Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
- Interface and partnering with SBUs such as creative, client service and analytics
- Manage client calls and conduct client presentations
Requirements
- Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
- A minimum of 2 years of Salesforce Marketing Cloud experience
- Experience with other ESP’s (Braze, or Klavyio are preferred) required
- Experience with Google Analytics or Adobe Analytics required
- Experience and/or passion working with DTC brands
- General business acumen
- Strong project management and ability to lead
- Go-getter attitude with a desire to work in a fast-paced, exciting environment
- Team player
- Solution focused individual who thinks outside the box for clients
- Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
- Ability to present data to clients in a meaningful way
Interview Process
- Cognitive Aptitude and Typing Test
Benefits
- Unlimited vacation policy
- Monthly Phone Stipend
- Comprehensive Medical, Dental, and Vision insurance options
- 401(K) plan with matching
- Dog friendly office
- Hybrid work opportunity
- Bonus Perk – Seamless allowance
Compensation
Based on education, experience, and skills level: $67,500–$208,921. Level 1: $67,500–$95,784; Level 2: $95,784–$124,068; Level 3: $124,068–$152,352; Level 4: $152,352–$180,637; Level 5: $180,637–$208,921.
Locations
New York City: 43‑01 22nd St, Suite 602, Queens, NY 11101, United States
Bogotá: WeWork Av. Carrera 19 #100‑45 Usaquén, Piso 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
Mexico City: Av. Insurgentes Sur 1082, Piso 2, Oficina 2008, Ciudad de México, CDMX 03100, México
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