GCSE’s at Grade C / Level 4 or above (or equivalent) in English and Maths
Good numeracy & literacy skills
Effective use of ICT Packages (e.g. Microsoft Office, Google Workspace etc.)
Experience of providing administrative support in a busy office
Use of relevant equipment/resources
Experience of providing excellent customer service, negotiation and communication skills, both on the telephone and in person
Knowledge of relevant policies/codes of practice and awareness of relevant legislation
Have knowledge of Data Protection procedures and how to handle personal and sensitive information
Ability to relate well to children and adults
Ability to work constructively as part of a team, understanding school roles and responsibilities and your own position within these
Ability to communicate effectively both verbally and in writing to staff, pupils, parents, carers and external agencies
Ability to produce meeting minutes and documents of a high quality
Ability to identify own training and development needs and co-operate with means to address these
Ability to manage time, multi-task, prioritise workload and work to tight deadlines
Demonstrate an ability to use own initiative and be proactive
Deals with difficult situations effectively
Excellent standards of accuracy
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